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CRM / Customer Management System

Custom CRM & Customer Management System Development

We bring inquiries and consultation history scattered across channels into one place, all the way through to follow-up.

SITUATION

When you need this

  • Customer inquiries are scattered across messenger, email and phone
  • Consultation history only lives in someone's head or personal notes
  • Bookings, quotes and follow-ups sometimes fall through the cracks
  • You want to see each customer's status at a glance
  • Existing CRM is too complex — you only need the essentials
FEATURES

What we can build

  • Customer records
  • Consultation history
  • Inquiry intake
  • Booking management
  • Quote management
  • Status-based segmentation
  • Assignee routing
  • Reminders & follow-up
  • Per-customer notes
  • Excel export
Example builds
  • Consultation history management system
  • Unified inquiry management system
  • Booking and quote management system
  • Service care report delivery system
A good fit for
  • Companies whose inquiries are scattered across channels
  • Teams that want to keep consultation history organized
  • Service businesses managing bookings, quotes and follow-ups
  • Companies that need a simple, tailored CRM
Estimated price range
  • Simple admin panelfrom ₩1M
  • CRM / operations MVPfrom ₩2M
  • ERP / composite systemfrom ₩3M
  • Improving an existing systemscoped after review
  • AI automation featuresscoped after review
Timeline
  • Simple admin panel1–2 weeks
  • Operations / CRM MVP2–4 weeks
  • ERP / composite system4+ weeks
  • Improving an existing systemafter diagnosis

These are typical starting ranges. The exact quote depends on feature scope, data structure, external integrations and design level.

PROCESS

How we work

  1. 1Consultation & requirements
  2. 2Lock core feature scope
  3. 3Screen and data-structure design
  4. 4First build
  5. 5Testing & feedback
  6. 6Deployment & handover

Send us your current workflow as-is

If you're managing work in spreadsheets or messenger, just send it over as-is. We'll review the workflow and lay out what can become a web system, along with an estimated scope.

Start a project