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CRM / Customer Management System
Custom CRM & Customer Management System Development
We bring inquiries and consultation history scattered across channels into one place, all the way through to follow-up.
SITUATION
When you need this
- ✓Customer inquiries are scattered across messenger, email and phone
- ✓Consultation history only lives in someone's head or personal notes
- ✓Bookings, quotes and follow-ups sometimes fall through the cracks
- ✓You want to see each customer's status at a glance
- ✓Existing CRM is too complex — you only need the essentials
FEATURES
What we can build
- Customer records
- Consultation history
- Inquiry intake
- Booking management
- Quote management
- Status-based segmentation
- Assignee routing
- Reminders & follow-up
- Per-customer notes
- Excel export
Example builds
- ▸Consultation history management system
- ▸Unified inquiry management system
- ▸Booking and quote management system
- ▸Service care report delivery system
A good fit for
- ✓Companies whose inquiries are scattered across channels
- ✓Teams that want to keep consultation history organized
- ✓Service businesses managing bookings, quotes and follow-ups
- ✓Companies that need a simple, tailored CRM
Estimated price range
- Simple admin panelfrom ₩1M
- CRM / operations MVPfrom ₩2M
- ERP / composite systemfrom ₩3M
- Improving an existing systemscoped after review
- AI automation featuresscoped after review
Timeline
- Simple admin panel1–2 weeks
- Operations / CRM MVP2–4 weeks
- ERP / composite system4+ weeks
- Improving an existing systemafter diagnosis
ⓘ These are typical starting ranges. The exact quote depends on feature scope, data structure, external integrations and design level.
PROCESS
How we work
- 1Consultation & requirements
- 2Lock core feature scope
- 3Screen and data-structure design
- 4First build
- 5Testing & feedback
- 6Deployment & handover
Send us your current workflow as-is
If you're managing work in spreadsheets or messenger, just send it over as-is. We'll review the workflow and lay out what can become a web system, along with an estimated scope.
Start a project